All my templates come with the WooCommerce plugin by default. If you have the Essential plan from Elementor, you won’t have permission to utilize the WooCommerce features, as they require at least the Advanced plan. In this case, you should install the template kit named [title]-elementor-kit *W:O: WOOCOMMERCE*.zip to avoid these errors.

Couldn’t use the Kit — Please make sure, you’re importing the correct file. The name of the file should always be [title]-elementor-kit.zip.

Unable to download the Kit

This could be due to the following reasons:

1. Conflicting plugins: if you’re receiving an error message when importing the Kit, it may be due to conflicts with other plugins. Temporarily deactivate all plugins except for Elementor and Elementor Pro, as some plugins may prevent the template from being uploaded successfully. Ensure you have a backup of your site before making any significant changes. Once the Kit is successfully installed, you can go ahead and reactivate your desired plugins.

2. Ressource limits: your current package at your hosting provider might have resource limits, preventing the Kit from being downloaded. Consider upgrading to a package that offers more resources.
3. Hosting timeouts: if the issue persists, your hosting provider might be timing out during the import. In this case, think about switching to a different hosting provider. I recommend using Simply.com and selecting the Standard Suite for a smoother experience.

Please make sure, you are uploading the template to Elementor and not accidentally to the WordPress themes section. It’s crucial to upload Elementor templates directly through the Elementor interface, rather than as a WordPress theme.

For a clear understanding of the process, please refer to the installation guide provided. It offers step-by-step instructions on how to correctly install the template.

Additionally, I’ve created a detailed YouTube video that walks you through the installation process. You can watch it here for more guidance.

This typically occurs when you don’t have the Flexbox Container feature activated, which is crucial for the template to function. To solve this issue, you need to activate this feature, remove the template Kit and reinstall it again.

To activate this feature, please do the following:

1. Go to the WordPress Dashboard > Elementor > Settings > Features.
2. Set Flexbox Container to Active.
3. Click Save Changes.

To reinstall the template, please do the following:

1. Go to the WordPress Dashboard > Elementor > Tools > Import / Export Kit.
2. Click Remove Kit.

ATTENTION: If you’ve attempted to install the template multiple times consecutively, make sure to click the Remove Kit button repeatedly until all previous imports are completely removed. After clearing the previous installations, you can proceed with reinstalling or importing the Kit as outlined in the installation guide.

Is your website looking something like this? 

No worries! This probably happened after making updates to WordPress, Elementor or another third party plugin. The best part? This is easily fixed.

1. Go to the WordPress Dashboard > Elementor > Tools.
2. Click the buttons for Regenerate CSS & Data and Sync Library.
3. Click Save Changes.
4. Reload your website and all should look fine again!

Verify the active theme

1. Go to the WordPress Dashboard > Appearance > Themes.
2. Make sure that you have the Hello Elementor theme activated. Other non-Elementor themes might conflict with Elementor.

Check installed plugins

1. Go to the WordPress Dashboard > Plugins > Installed Plugins.
2. Deactivate any plugins you don’t need or aren’t using. Some plugins can cause conflicts with Elementor, leading to unexpected theme changes.

1. Go to the WordPress Dashboard > Appearance > Menus.
2. If the Menu setting isn’t visible there, ensure you have the Hello Elementor theme activated. The Menu option may not appear unless the theme is active.

Critical errors usually stem from one of the following:

1. Your website setup, often from your hosting provider, may be blocking Elementor from performing as intended.
2. You may have conflicting plugins installed.
3. There may be a bug within Elementor itself.

You can try temporarily deactivating all plugins except Elementor and Elementor Pro to see if this resolves the issue. If the problem persists, I recommend reaching out to the Elementor team or your hosting provider, as they’ll be best equipped to assist with more in-depth technical issues.